Careers

Voce is an award winning communications consultancy with offices in Sunnyvale, CA, San Francisco, CA and Orlando, FL. We help companies build better brands through content creation and community engagement using a combination of public relations, social media marketing and web development strategies.

Project Manager (Winter Haven, FL) / Senior Client Executive (Bay Area, CA) / Supervisor (Bay Area, CA) / Client Executive (Bay Area, CA)

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Project Manager

Voce’s Platforms team is looking for a project manager who will bring their passion for organization, teamwork, customer service and of course web apps to a growing team of passionate designers and developers. You will be a key component in the team’s vision of creating beautifully simple and efficient web platforms for some of the largest brands in the world.

The perfect candidate for this position has an obsession with putting people first, keeping things organized and delivering results. People like working with you because you are down to earth, driven and most of all you genuinely care. You are fired up by the idea of being a part of a process where projects are rarely the same. You don’t work with web apps because they’re popular, or because it’s a job. You do it because it’s a passion.

Know that you’re applying to work with a team that created a bacon website as a Christmas present for a team member. When the site unexpectedly started pulling hundreds of thousands of visitors, we iterated improvements to make the process of spreading bacon even easier. There may not be rhyme or reason to why we create some of the things, but we do it because we love it.

You will oversee projects for some of the biggest brands in media, entertainment, sports, and technology. You will be expected to keep projects on agreed upon timelines, manage scope as well as budgets, protect team members from changing directives and rather provide cover for a team to deliver results. You understand the fine art of coordination and involving the right team members at the right time. You will be working for one of the top WordPress development groups in the country and while we don’t require past development experience with WordPress, you’ll need an open mind to building solutions within this platform. You will be working on task-oriented development projects with written specifications, deliverables, acceptance criteria as well as deadlines.

You must have…

• Bachelor’s degree or a great story why you don’t.
• 2+ years experience in account management. This could be experience on an internal team or agency.
• Ability to effectively work with team members located within the same office as well as working remotely.
• An understanding of software development and client management.
• The ability to comfortably manage multiple projects at any given time.
• Proven methods for managing workload across multiple projects including deliverables, priority, timing and budget.
• Solid written and verbal communication skills.

It’s great if you have…

• WordPress experience. What’s that you say? You currently manage a WordPress blog? Outstanding.

You will…

• Work in a dynamic development environment with an agile development focus.
• Work within the WordPress platform to deliver custom solutions.
• Work on several projects at once. You must be comfortable balancing and assigning priorities.
• Manage project budgets and project future revenues.
• Manage timelines.
• Manage scope in a way where all involved feel as if the best product is being delivered in the most efficient way possible.
• Create custom applications for some of the largest media, entertainment and technology companies in the world.
• Oversee existing applications through development iterations as well as bug reports and fixes.
• Work with developers and user experience designers to scope and build solutions that meet and exceed client expectations.
• Work with the team to deliver tested solutions on time.
• Do what it takes to see things through, knowing that might mean additional time and the sometimes less than glamorous task.
• Understand that there is more than one way to solve any problem.

Think you have what it takes? Please e-mail jobs@voceconnect.com with your story/resume/portfolio (URLs or PDFs only, please). We’d love to hear it.

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Senior Client Executive

Silicon Valley-based PR and influencer marketing firm Voce Communications (Vo-chay), a Porter Novelli company, is currently seeking a Senior Client Executive to help create and manage the PR and social media programs of our rapidly growing base of world-class consumer and technology clients. The ideal candidate will bring four to six years of agency/in-house experience, preferably in technology, a firm grasp of results-driven PR and social media, and a strong desire to cultivate and mentor fellow teammates.

Responsibilities include Consult with clients on high-level strategies, and, in conjunction with teammates, develop and implement strategic communications programs

• Accountable for the day-to-day project management of accounts and client deliverables
• Provide day-to-day senior counsel to clients, and more junior level team members
• Be a team leader; assisting Directors and Supervisors in determining workflow, assignments and deadlines for the team
• Produce client-ready written materials, such as releases, contributed pieces, and case studies
• Cultivate and constantly continue to build relationships with media, analysts and other industry influencers
• Motivate teammates through diligent and earnest communications and a “lead by example” style
• Mentor team members to help them learn fundamental PR and client service skills
• Assist in providing quality control for all internal and client deliverables

Prior Education and Experience Bring at least four years experience in the public relations industry. Demonstrate expertise in areas of: strategic program planning, managing program implementation, media/influencer relations success, social media, project management, and staff mentoring. Bachelor’s degree, preferably in communications, journalism, English, or public relations-related focus.

Contact career@vocecomm.com top

Supervisor

Silicon Valley-based PR and influencer marketing firm Voce Communications (Vo-chay), a Porter Novelli company, is currently seeking a Supervisor to help create and manage Social Media programs for our rapidly growing base of world-class technology clients. The ideal candidate will bring 6-7 years of agency/in-house experience, a firm grasp of results-driven influencer campaigns, and a strong desire to cultivate and mentor fellow teammates. Your responsibility will be to develop, manage and execute digital strategy projects and programs, as well as oversee account teams. Due to the nature of social media in the BtoB space, knowledge of engagement strategies will be necessary as well as understanding of points of integration between social media tools and corporate destinations such as Websites, etc. You will lead a social media focused team and work closely with internal social media and interactive marketing clients to define strategy and execution plans. You will also be expected to participate in Voce’s internal education efforts.

Client responsibilities include

• Accountable to clients for project management of account activity
• Consult with clients on high-level strategies, and, in conjunction with the client, develop and implement strategic communications programs and plans, drive an overall strategic “digital” strategy with a strong emphasis on social media
• Interface with broad interactive marketing team to provide engagement for regular social media activities via online channels
• Provide routine counsel on integration recommendations between social media tools and online destinations
• Maintain day-to-day contact with clients
• Manage account workflow, assignments and take responsibility for the team’s ability to meet deadlines and exceed client expectations

Management responsibilities include

• Manage client accounts and account teams; providing quality control, maintaining budgets, and tracking and supervising team resources
• Mentor and manage team members to help them continue cultivating digital, social media and client service skills
• Accountable to Voce leadership for program budget and resource management
• Motivate team members to work together as a team towards client goals and objectives, continually inspire through encouragement, constructive feedback, and daily mentorship
• Demonstrate initiative and enthusiasm to actively contribute to the overall business

Prior education and experience

Desirable candidates bring a minimum of 5-6 years experience in communications. Demonstrate expertise in areas of: strategic program planning, managing program implementation, digital strategy, budget and project management, staff time allocation, and staff mentoring. Bachelor’s degree, preferably in communications or marketing.

Contact: career@vocecomm.com top

Client Executive

Silicon Valley-based PR and influencer marketing firm Voce (Vo-Chay) Communications is currently seeking a Client Executive to support PR and Social Media programs within our rapidly growing base of world-class consumer and technology clients. Client Executives provide day-to-day tactical implementation of all account activities. Client executives work closely with Senior Client Executives and Supervisors on the execution of our client’s strategic PR plans and initiatives. Client Executives mentor and provide direction to Assistant Client Executives and interns in their efforts to service the account. Client Executives are the client’s primary interface regarding tactical PR activities and issues.

Responsibilities include

• Place high priority on delivering quality results; goes above and beyond client and management’s expectations
• Develop and edit high-quality written materials that reflect an understanding of the client’s business (objectives, market, competitive position), as well as professional standards
• Responsible for the creation of client content materials, including but not limited to: news releases, fact sheets, backgrounders, biographies, tour reports, briefing books, speaking opportunity abstracts, pitch letters, Q&As, company memoranda, metrics computation and analysis, and general client correspondence
• Serve as primary and ongoing contact on client’s behalf to press and analysts. Identify appropriate target influencers and sees pitch through to successful placement
• Understand influencer needs and coverage areas, including editorial focus, deadlines, audiences and format to build solid, productive relationships with target influencers
• Display a strategic and tactical understanding of social media and its role in the public relations process and ability to identify influential bloggers as they relate to client target market and audience, and engage those individuals to achieve program goals
• Keep programs on track; ensure deadlines and ongoing work requirements of the client are met
• Organize and communicates messages clearly and concisely to support client goals
• Demonstrates excellent listening skills, attentiveness, and intuitiveness about client satisfaction and concerns
• Ability multi-task, all day and every day
• Deadline driven; demonstrate ability to manage projects thoroughly and completely within given timeframes

Prior Education and Experience

Bachelor’s degree required, preferably in journalism, communications or PR-related discipline. Two to four years professional experience, preferably related to public relations or journalism, as well as strong project management and interpersonal skills required. A high-tech background is ideal. Computer literacy is required. An understanding of public relations and social media basics with existing competence in performing Assistant Client Executive duties is required.

Contact

Send resumes to career@vocecomm.com

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