We Are Communication Architects

Building brand awareness through content creation and community engagement.

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Careers

Voce is an award winning communications consultancy with offices in Sunnyvale, CA, San Francisco, CA and Orlando, FL. We help companies build better brands through content creation and community engagement using a combination of public relations, social media marketing and web development strategies.

Vice President (Bay Area, CA) / Client Executive (Bay Area, CA)Senior Client Executive (Bay Area, CA)Supervisor (Bay Area, CA) / Content Support Specialist: Portuguese (Florida) /  Content Support Specialist: Spanish (Florida) / Internship Opportunities

Vice President

Silicon Valley-based PR and influencer marketing firm Voce (Vo-Chay) Communications, a Porter Novelli company is currently seeking a Vice President to create and lead PR and Social Media programs within our rapidly growing base of world-class consumer and technology clients.

Vice Presidents are accountable for the strategic and fiscal success of multiple client relationships. Vice Presidents oversee the team and are responsible for creating a solid team-oriented environment. They provide high-level strategic client counsel and are ultimately responsible for ensuring the team delivers the highest quality of work, on time and within budget. Vice Presidents are also responsible for identifying new business opportunities and in preparing new business materials.

The ideal candidate will bring a minimum of ten years of agency/in-house public relations and/or marketing, a firm grasp of results-driven influencer campaigns, and a strong desire to cultivate and mentor other Vocians.

Client Responsibilities Include:

  • Responsible for final edits and deliverables on all written materials generated on behalf of the client.
  • Drive development of all strategic communications plans, presentations and proposals for client approval.
  • Provide senior counsel to clients and team on influencer strategies and relations.
  • Demonstrate the ability to formulate compelling strategic points that persuade influencers to respond in a positive way.
  • Lead the development of key product, service or company launch messages.
  • Provide clients with ongoing strategic PR counsel at senior management and CEO level. Serves as principal senior-level liaison to clients.
  • Deadline driven. Demonstrates a solutions-oriented approach to problems; is able to approach stressful, pressure-filled situations as challenges and opportunities for growth.
  • Be a strategic thinker with the ability to employ new communications models like brand journalism and content marketing to PR programs.
  • Have a grasp of successful metrics and merchandizing strategies to prove impact of global programs.

Management Responsibilities Include:

  • Direct, manage and ensure Voce standards with respect to completion of all written materials, including supervision and guidance of account team members.
  • Actively keep pulse on agency morale and operations; work with teams to make improvements.
  • Provide direction and career development opportunities to team.
  • Assume total bottom-line responsibility for the success of an account.
  • Effectively contribute to the management and fiscal health of the company beyond account management by supporting larger company vision through operational efforts.
  • Participate in the development of new business materials.
  • Decide if you want a job before you take it, value work and getting things done.

Contact: career@vocecomm.com  

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Client Executive

Silicon Valley-based PR and influencer marketing firm Voce (Vo-Chay) Communications, a Porter Novelli company is currently seeking a Client Executive to support PR and Social Media programs within our rapidly growing base of world-class consumer and technology clients. Client Executives provide day-to-day tactical implementation of all account activities.  Client executives work closely with Senior Client Executives and Supervisors on the execution of our client’s strategic PR plans and initiatives.  Client Executives mentor and provide direction to Assistant Client Executives and interns in their efforts to service the account.  Client Executives are the client’s primary interface regarding tactical PR activities and issues.

Responsibilities include

  • Place high priority on delivering quality results; goes above and beyond client and management’s expectations
  • Develop and edit high-quality written materials that reflect an understanding of the client’s business (objectives, market, competitive position), as well as professional standards
  • Responsible for the creation of client content materials, including but not limited to:  news releases, fact sheets, backgrounders, biographies, tour reports, briefing books, speaking opportunity abstracts, pitch letters, Q&As, company memoranda, metrics computation and analysis, and general client correspondence
  • Serve as primary and ongoing contact on client’s behalf to press and analysts.  Identify appropriate target influencers and sees pitch through to successful placement
  • Understand influencer needs and coverage areas, including editorial focus, deadlines, audiences and format to build solid, productive relationships with target influencers
  • Display a strategic and tactical understanding of social media and its role in the public relations process and ability to identify influential bloggers as they relate to client target market and audience, and engage those individuals to achieve program goals
  • Keep programs on track; ensure deadlines and ongoing work requirements of the client are met
  • Organize and communicates messages clearly and concisely to support client goals
  • Demonstrates excellent listening skills, attentiveness, and intuitiveness about client satisfaction and concerns
  • Ability multi-task, all day and every day
  • Deadline driven; demonstrate ability to manage projects thoroughly and completely within given timeframes

Bachelor’s degree required, preferably in journalism, communications or PR-related discipline.  Two to four years professional experience, preferably related to public relations or journalism, as well as strong project management and interpersonal skills required.  A high-tech background is ideal. Computer literacy is required.  An understanding of public relations and social media basics with existing competence in performing Assistant Client Executive duties is required.

Please send resumes to: career@vocecomm.com

Senior Client Executive

Silicon Valley-based PR and influencer marketing firm Voce Communications (Vo-chay), a Porter Novelli company is currently seeking a Senior Client Executive to help create and manage the PR and social media programs of our rapidly growing base of world-class consumer and technology clients. The ideal candidate will bring 4-6 years of agency/in-house experience, a firm grasp of results-driven PR, and a strong desire to cultivate and mentor fellow teammates.

Responsibilities include

  • Consult with clients on high-level strategies, and, in conjunction with teammates, develop and implement strategic PR programs and plans
  • Accountable for the day-to-day project management of accounts and client deliverables
  • Provide day-to-day senior counsel to clients, and more junior level team members
  • Be a team leader; assisting Directors and Supervisors in determining workflow, assignments and deadlines for the team
  • Cultivate and constantly continue to build relationships with media, analysts and other industry influencers
  • Motivate teammates through diligent and earnest communications and a “lead by example” style
  • Mentor team members to help them learn fundamental PR and client service skills
  • Assist in providing quality control for all internal and client deliverables

Prior Education and Experience

Bring at least four years experience in the public relations industry. Demonstrate expertise in areas of: strategic program planning, managing program implementation, media/influencer relations success, project management, and staff mentoring. Bachelor’s degree, preferably in communications, journalism, English, or public relations-related focus.

Contact: career@vocecomm.com

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Supervisor

Silicon Valley-based PR and influencer marketing firm Voce Communications (Vo-chay), a Porter Novelli company, is currently seeking a Supervisor to help create and manage Social Media programs for our rapidly growing base of world-class technology clients. The ideal candidate will bring 6-7 years of agency/in-house experience, a firm grasp of results-driven influencer campaigns, and a strong desire to cultivate and mentor fellow teammates. Your responsibility will be to develop, manage and execute digital strategy projects and programs, as well as oversee account teams. Due to the nature of social media in the BtoB space, knowledge of engagement strategies will be necessary as well as understanding of points of integration between social media tools and corporate destinations such as Websites, etc. You will lead a social media focused team and work closely with internal social media and interactive marketing clients to define strategy and execution plans. You will also be expected to participate in Voce’s internal education efforts.

Client responsibilities include

  • Accountable to clients for project management of account activity
  • Consult with clients on high-level strategies, and, in conjunction with the client, develop and implement strategic communications programs and plans, drive an overall strategic “digital” strategy with a strong emphasis on social media
  • Interface with broad interactive marketing team to provide engagement for regular social media activities via online channels
  • Provide routine counsel on integration recommendations between social media tools and online destinations
  • Maintain day-to-day contact with clients
  • Manage account workflow, assignments and take responsibility for the team’s ability to meet deadlines and exceed client expectations

Management responsibilities include

  • Manage client accounts and account teams; providing quality control, maintaining budgets, and tracking and supervising team resources
  • Mentor and manage team members to help them continue cultivating digital, social media and client service skills
  • Accountable to Voce leadership for program budget and resource management
  • Motivate team members to work together as a team towards client goals and objectives, continually inspire through encouragement, constructive feedback, and daily mentorship
  • Demonstrate initiative and enthusiasm to actively contribute to the overall business

Prior education and experience

Desirable candidates bring a minimum of 5-6 years experience in communications. Demonstrate expertise in areas of: strategic program planning, managing program implementation, digital strategy, budget and project management, staff time allocation, and staff mentoring. Bachelor’s degree, preferably in communications or marketing.

Contact: career@vocecomm.com

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Content Support Specialist: Portuguese

Silicon Valley-based PR and influencer marketing firm Voce Communications (Vo-chay) is currently seeking a part time Content Support Specialist who is fluent in Portuguese to work in their Winter Haven, FL office.

With client programs expanding their presence in the Latin American market, Voce is looking for a part-time candidate to help support existing publishing programs with an emphasis on translation, publishing support and moderate community management.

This position plays a pivotal role in contributing to the management of social media initiatives in the Latin America market. The candidate is also responsible for ensuring high-quality deliverables within deadline, preparing editorial calendars, managing publishing, working with social media tools, comment moderation, community management, statistical reports, and support documents.

There will be a written and oral translation test.

Part-time position details: Minimum of six-month contract at 20 hours max per week. Monday-Friday from 9 a.m. – 5 p.m. EST

Responsibilities include but are not limited to:

  • Provide support to client executives and senior client executives on the execution of all day-to-day client work. Report to the Client Executive and Account Supervisor in the Winter Haven office
  • Consistently demonstrates attention to detail and quality assurance when conducting these assignments.
  • Manages editorial calendars and activity reports on behalf of the team.
  • Participates in internal and external client team meetings and uses this forum to establish workflow, provide project and activity updates, and communicate accurate deadlines.
  • Able to translate content from English to Portuguese with no errors and complete assignments such as monthly reports to include analysis of client campaign metrics.
  • Able to write concise, resourceful e-mails to clients and demonstrates a thorough knowledge of the clients’ market and business.
  • An aptitude for multi-tasking all-day (every day).
  • Good writing and communication skills.
  • Ability to compile daily/weekly/quarterly reports.
  • Ability to work within a team.
  • Deadline driven.
  • Web/Social Media Skills:
    • Must have a basic understanding of lightweight HTML
    • Experience with web publishing tools (ideally blogs)
    • Experience with popular social media services, including WordPress, YouTube, Flickr, Facebook, and Twitter
    • Experience with Google Docs
    • Experience managing web communities, especially comment moderation.
    • A strong understanding of basic web search tools and services (e.g., Google Blog search)

An ability to quickly identify information and publish on-the-fly to Voce’s reporting tool

The heart and soul of Voce is the people, and when we search for new hires, including interns, we’re not just looking for an “employee,” but rather we’re looking for people who will help define and re-define the company culture. At Voce, our people work with each other to build the environment that enables them to succeed. They create the business, they execute on the business, and this commitment holds true for our interns.

The selection process includes phone and in-person interviews as well as a language specific written and oral test. If you’re interested in applying for an internship please submit a resume and cover letter to Rebeca Mueller at beca@voceconnect.com.

Content Support Specialist: Spanish

Silicon Valley-based PR and influencer marketing firm Voce Communications (Vo-chay) is currently seeking a part time Content Support Specialist who is fluent in Spanish to work in their Winter Haven, FL office.

With client programs expanding their presence in the Latin American market, Voce is looking for a part-time candidate to help support existing publishing programs with an emphasis on translation, publishing support and moderate community management.

This position plays a pivotal role in contributing to the management of social media initiatives in the Latin America market. The candidate is also responsible for ensuring high-quality deliverables within deadline, preparing editorial calendars, managing publishing, working with social media tools, comment moderation, community management, statistical reports, and support documents.

There will be a written and oral translation test.

Part-time position details: Minimum of six-month contract at 20 hours max per week. Monday-Friday from 9 a.m. – 5 p.m. EST

Responsibilities include but are not limited to:

  • Provide support to client executives and senior client executives on the execution of all day-to-day client work. Report to the Client Executive and Account Supervisor in the Winter Haven office
  • Consistently demonstrates attention to detail and quality assurance when conducting these assignments.
  • Manages editorial calendars and activity reports on behalf of the team.
  • Participates in internal and external client team meetings and uses this forum to establish workflow, provide project and activity updates, and communicate accurate deadlines.
  • Able to translate content from English to Portuguese with no errors and complete assignments such as monthly reports to include analysis of client campaign metrics.
  • Able to write concise, resourceful e-mails to clients and demonstrates a thorough knowledge of the clients’ market and business.
  • An aptitude for multi-tasking all-day (every day).
  • Good writing and communication skills.
  • Ability to compile daily/weekly/quarterly reports.
  • Ability to work within a team.
  • Deadline driven.
  • Web/Social Media Skills:
    • Must have a basic understanding of lightweight HTML
    • Experience with web publishing tools (ideally blogs)
    • Experience with popular social media services, including WordPress, YouTube, Flickr, Facebook, and Twitter
    • Experience with Google Docs
    • Experience managing web communities, especially comment moderation.
    • A strong understanding of basic web search tools and services (e.g., Google Blog search)

An ability to quickly identify information and publish on-the-fly to Voce’s reporting tool

The heart and soul of Voce is the people, and when we search for new hires, including interns, we’re not just looking for an “employee,” but rather we’re looking for people who will help define and re-define the company culture. At Voce, our people work with each other to build the environment that enables them to succeed. They create the business, they execute on the business, and this commitment holds true for our interns.

The selection process includes phone and in-person interviews as well as a language specific written and oral test. If you’re interested in applying for an internship please submit a resume and cover letter to Rebeca Mueller at beca@voceconnect.com.

Voce Internships (Silicon Valley)

Public relations professionals have become one of the most sought-after individuals in the technology industry. Located in the heart of Silicon Valley, CA-based Voce Communications (VOH-chay) recognizes that you are a valuable asset and that your ideas and abilities will help shape the future of the company fortunate enough to reap your talents.

The ideal candidate will bring strong writing skills, preferably in journalism, the ability to meet deadlines consistently and multi-task, a strong sense of urgency, a desire to learn and be challenged, and energy, enthusiasm, and professionalism. Proficiency in typing, Word, Excel, PowerPoint, and Internet-based research is a must.

Voce interns will be responsible for, but not limited to, the following projects:

  • Assist in researching editorial opportunities with trade publications, newspapers and other magazines
  • Assist in researching speaking opportunities for clients at industry trade shows and conferences
  • Prepare clip reports for news coverage of clients
  • Prepare weblog reports of commentary posted to the internet about a client.
  • Work with account teams to learn to: craft speaking abstracts, editorial pitches, executive biographies and press releases
  • Participate in account team meetings as appropriate
  • Assist in administrative duties, such as faxing, copying, answering phone calls and receiving office visitors

THE VOCE EXPERIENCE – What We Do…

  • Contribute ideas, energy and leadership to a fast-growing PR firm, helping to evolve and execute our vision.
  • Take responsibility for crafting and implementing PR and brand strategies that generate results for our clients.
  • Interact with industry influencers, discussing and devising the stories that are driving technology trends – and the trends that are driving the stories.
  • Interact frequently with clients’ senior executives as you develop strategies for high-technology branding, IPOs, road shows, and product and corporate launches.
  • Create event ideas to supplement client product and corporate communications programs.
  • Work within a collaborative team environment, where you will have access to professional mentoring and educational programs to stimulate growth.
  • Enjoy the freedom derived from working in a fun atmosphere with a developing culture that encourages personal development through our education program and more.

WHY VOCE?

  • People are number one because Voce recognizes that people ARE the company. Each Voce business decision is dictated by people first.
  • We believe the development of a company culture is critical, and believe that personal interaction and on-the-job relationships drive this culture.
  • We approach the hiring of a team member in a thoughtful and deliberate manner. Why? Every person hired is an investment into the evolution to our culture.

Please submit resume to:  career@vocecomm.com

Internship Opportunities (Full time position in Winter Haven, FL)

Silicon Valley-based PR and influencer marketing firm Voce Communications (Vo-chay), a Porter Novelli company is currently seeking a full-time intern to assist our PR and Social Media teams.  Voce is committed to providing college students and recent graduates with the skills and expertise necessary to become excellent strategic counselors.  At Voce, interns are members of account teams and their day-in and day-out tasks range from media relations and press material development to social media and metrics analysis to learning, first-hand, about client interaction and strategic planning.

As a Voce intern, you’ll get a real taste of what it means to be a communications consultant.  Voce wants our interns to not only gain all of the skills necessary to land their first entry-level communications role, but to really be successful, confident public relations professionals.

The internship in our Florida office will be focused on:

  • Provide support to Associate Client Executives and Client Executives on the execution of all day-to-day client work.
  • Consistently demonstrates attention to detail and quality assurance when conducting these assignments.
  • Able to write initial drafts and ultimately complete assignments such as competitive analysis, and analysis of client campaign metrics.
  • An aptitude for multi-tasking all-day (every day).
  • Good writing and communication skills.
  • Ability to compile daily/weekly/monthly and quarterly reports.
  • Deadline driven.
  • Ability to work within a team
  • Web/Social Media Skills:
    • Must have a basic understanding of lightweight HTML
    • Experience with web publishing tools including WordPress
    • Experience with mainstream social media platforms, including YouTube, Flickr, Facebook, Twitter, Instagram and Pinterest
    • Experience with Google Apps: Mail, Drive, Calendar and Analytics
    • Experience managing web communities and comment moderation.
    • A strong understanding of basic web search tools and services (e.g., Google Blog search)
    • An ability to quickly identify information and publish on-the-fly to Voce’s reporting tool
  • This full-time position location will be in our Winter Haven, FL office.

If you’re interested in applying for an internship please submit a resume and cover letter to: career@vocecomm.com

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