We Are Communication Architects

Building brand awareness through content creation and community engagement.

Archive for June, 2010

June 25th, 2010

Innovation Events: a Tale of Two Coasts

Being based in Boston but spending a fair amount of time in San Francisco and Silicon Valley, I have had a chance to sample the “innovation” communities in both regions. One thing that struck me- and the catalyst for this post- is that in both areas I have seen events that  highlight selected entrepreneurs, and […]

Filed in Events

June 23rd, 2010

This Anniversary Goes to 11

Tonight we celebrate our 11th anniversary and borrowed our theme from “One of rock’s loudest bands”, Spinal Tap. This one goes to eleven! As much as we had hoped we could build a company that would one day celebrate its eleventh birthday and more, it was hard to believe it in 1999.  It seems like […]

Filed in Voce Culture, Voce News, Voce People

June 23rd, 2010

PlayStation.Blog Share – An Idea Sharing Community with WordPress

So, it’s no secret that the Sony PlayStation Blog is one of our banner WordPress projects here. They’re great partners and have embraced the platform allowing us to do things like contribute plugins developed for the site back to the WordPress developer community. I’m excited to give a few details about one of our newest […]

Filed in Voce Platform Services, WordPress

June 17th, 2010

Did Upgrading WordPress Break Your Site?

Sometimes when upgrading to a new version of WordPress (WordPress 3.0 is out today by the way) it can cause your site to break. This is usually caused by one or more plugins being incompatible with the new version.  To fix it, follow these simple steps: Connect to the server via ftp or ssh Rename […]

Filed in WordPress

June 14th, 2010

Profile Ownership

One of the roles I’ve taken on here at Voce has grown to include my talking to new hires about what we try to do with our social media profiles and give them some general social media guidelines as well. Since a good amount of our new ACEs and interns are fresh out of college […]

Filed in Career Development, Who We Are

June 11th, 2010

MassTLC’s Social Media Summit: Echo Chamber vs Diversity, and Yes to Measurement

Last week, I attended the Massachusetts Technology Leadership Council’s Social Media Summit at the Microsoft NERD Center in Cambridge. A little background: two years ago, the Mass TLC held their first social media “unconference” event. What was fascinating then was not that a group of established New England technology masters mingled with some of the newer “social […]

Filed in Events

June 10th, 2010

Conversations with Community Managers, Episode 11: Alex Plant, NetApp

Episode 11 of Conversations with Community Managers (co-produced with The Community Roundtable) features Alex Plant, head of social media for NetApp. Among his overall social media duties, Alex oversees a video studio and a staff of videographers and editors. For an overview of NetApp’s social media content, Alex recommends starting at their Facebook Page. Podcast highlights […]

Filed in Community, Voce Nation Podcast

June 9th, 2010

CM Summit: Media’s Future and the Importance of Measurement

I spent Monday and Tuesday of this week in NYC at Federated Media’s CM Summit, hosted by their Chief John Battelle. The event coincides with Internet Week here and there’s lots going on. Voce client Webtrends was asked to participate in a web measurement panel on day one – and big thanks to Mashable EIC […]

Filed in Media, Voce Clients

June 7th, 2010

WordCamp Chicago Presentation: User Experience Flight Check

If you weren’t able to attend WordCamp Chicago this past weekend you can still view my presentation on what check for before launching or revamping a website. These simple checklists will help you ensure that what you’re doing is in line with what your users – whether they’re customers, readers, conversation participants or anything else […]

Filed in Usability, Voce People, Voce Platform Services, WordPress

June 3rd, 2010

Conversations with Community Managers, Episode 10: Lisa Beatty, JaneNation.com

Episode 10 of Conversations with Community Managers (co-produced with The Community Roundtable) features Lisa Beatty, “Chief Jane Advocate” of Jane Nation, one of the first online communities for women to share their opinions and ideas about brands, and information among themselves and with brands about the uniqueness of their community. Podcast highlights include: Running a community […]

Filed in Community, Voce Nation Podcast