We Are Communication Architects

Building brand awareness through content creation and community engagement.

November 4th, 2010

Conversations with Community Managers 12: Ray Gans, Actuate

Our podcast series, Conversations with Community Managers (a co-production with The Community Roundtable), has returned! Episode 12 features Ray Gans, Community Manager at Actuate (a Voce client).
Podcast highlights include:
  • A description and history of the BIRT  Exchange, a business intelligence community run by Actuate
  • Building an effective community with a passionate group of developers
  • Measurement- what to measure, why and how
  • What defines an “active community member?”
  • The importance of (international) face-to-face user groups in augmenting community
Voce Communications has partnered with The Community Roundtable to produce a new podcast series, Conversations with Community Managers. In this series, Voce’s Doug Haslam and The Community Roundtable’s Jim Storer speak with people from a variety of industries about their efforts with online community; what they are doing, the challenges and opportunities unique to their industry, and the differences and similarities between “community” and “social media.”
Listen here: [audio:http://vocecommunications.com/wp-content/uploads/2010/11/Conversations-with-Community-Managers-Ray-Gans-Actuate.mp3|titles=MP3 – Conversations with Community Managers- Ray Gans, Actuate] Download the show here. Subscribe to the podcast here: MUSIC CREDIT: “Bleuacide” by graphiqsgroove

About the Author
Doug Haslam is a Supervisor on the Voce Connect Client Services team, managing client programs and developing strategy. In addition to Voce Nation, Doug writes his own personal blog and you can find him on Twitter as @dough.

Filed in Community, Voce Nation Podcast

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