• Building vertical-focused communities to better serve the customer community
• Can community operate without a dedicated, “gated” platform?
• The importance of organizational commitment to community, right up to the C-Suite
• Content as the starting point to create engagement, with blogs as the focal point
• Finding your “influencers;” why and how, and finding them outside your direct community
• A discusion of tools for finding influencers (not just Klout)

Voce Communications has partnered with The Community Roundtable to produce a new podcast series, Conversations with Community Managers. In this series, Voce’s Doug Haslam and The Community Roundtable’s Jim Storer speak with people from a variety of industries about their efforts with online community; what they are doing, the challenges and opportunities unique to their industry, and the differences and similarities between “community” and “social media.”

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• Download the show here.
• Subscribe to the podcast here:
• MUSIC CREDIT: “Bleuacide” by graphiqsgroove