• Using educational content rather than product-focused content, to cater to customer lifestyle rather than a  hard sell in the “Room to Learn” community.
• Using an idea exchange; workflows, processes and partnership with product team
• Advice for getting started in community management

Voce Communications has partnered with The Community Roundtable to produce a new podcast series, Conversations with Community Managers. In this series, Voce’s Doug Haslam and The Community Roundtable’s Jim Storer speak with people from a variety of industries about their efforts with online community; what they are doing, the challenges and opportunities unique to their industry, and the differences and similarities between “community” and “social media.”

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• Download the show here.
• Subscribe to the podcast here:
• MUSIC CREDIT: “Bleuacide” by graphiqsgroove