We Are Communication Architects

Building brand awareness through content creation and community engagement.

Social Media Marketing

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In January 2007 we began working with PlayStation’s corporate communications team in an effort to develop a comprehensive social media marketing program. Our Client Services team began working with PlayStation on the heels of a very high-profile marketing mistake — the company’s branding team had just months prior launched a fake blog called “alliwantforxmasisapsp” that […]

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Social Media Services

Some additional information on Voce’s Social Media Marketing services. To talk with a senior member of our team about Voce’s social media capabilities, please email Mike Manuel or call 408.738.7840

Influencer Identification & Outreach We help our clients identify, listen to and effectively engage with their market’s influencers.

Social Media Monitoring & Response We help our clients research, monitor, analyze, and respond to conversations on the web. We also use our proprietary Voce Bridge™ dashboard to track and measure the outcomes of these efforts.

Community Management & Counsel We help our clients mange the health and growth of their branded communities, be that a blog, forum, social network, or otherwise. Our support ranges from comment moderation and community platform maintenance to conversation participation, facilitation and support. We also offer similar services for external communities.

Content Development & Publishing We help our clients with the entire content development process for the web. This includes planning, plotting, copy-editing, formatting, and publishing.

Media Production & Distribution We help our clients with the production and distribution of online media, including audio, video, photography, and illustration. We also offer lightweight search engine optimization services.

Education & Training We help our clients with special training assignments and workshops, including leading educational sessions and one-on-one coaching. Members of our team are also available for speaking engagements.